The Local Assistance Center is a one-stop-shop with critical government services for residents who have been impacted by the fires. Replace lost or destroyed vital documents (ID, financial information, etc.) and get connected with financial support services such as insurance information and apply for FEMA aid. Disaster assistance is available to all members of our community. You will not be asked to show proof of legal citizenship to receive assistance.
Open 9 am. Last entry at 6pm. (7 days a week)
Press Democrat Building
427 Mendocino Ave, Santa Rosa
Parking is free off of B St. in the City lot. The LAC is just three blocks from the Downtown Transit Mall. Starting 10/16/17 CityBus will offer free direct service from the Finley Center, the Fairgrounds/Veterans building, and Elsie Allen High School evacuation centers. Bus schedules will be posted at the shelters.
The site is wheelchair accessible and Spanish translators and a children’s play area will be available.
Speed up the FEMA Process. Register before you go in person to the LAC online at DisasterAsssistance.gov or over the phone at 800.621.FEMA (3362). TTY: 800.462.7585
Have available information ready:
- Social Security number(s)
- Address of the damaged home or apartment
- Description of the damage
- Information about insurance coverage
- Telephone number
- Mailing address
- Bank account & routing numbers for direct deposits of funds