More information from City of Santa Rosa 10/13/17

Oct 13, 2017

Friday Morning Update for Santa Rosa Emergency 10/13/2017 @ 2:15 AM

As we begin the fifth day of this continuing emergency situation, we would like to express our gratitude to our community for your outpouring of support and caring for one another. We understand how difficult and frustrating this situation can be as many of you, your friends and family are displaced from your homes. Our goal is to provide you with information and resources to assist you through this devastating time.

All members of our community who are impacted by the fire are accepted at our shelters and should feel safe to seek out emergency services. No one will be asked to provide proof of citizenship status, we are committed to keeping all of our community safe.

This fire incident is unprecedented in its impact. To date, the City of Santa Rosa has assessed the loss of property totaling 2,834 homes and over four-hundred thousand square feet of commercial businesses.


There are five fires burning in Sonoma and Napa counties and at least two of these fires continue to affect the City of Santa Rosa.The total acreage for all five fires is 68,726 and the containment of all five fires is at 14%. Be advised that the potential for increased wind activity may lead to additional fire activity within the City.

For fire updates please visit: and


There is still absolutely NO entry into evacuated areas. Evacuated residents should not return to their homes until advised by City officials. Mandatory evacuations are in response to an imminent threat to public safety and these areas have not yet been deemed clear for return. Residents who unlawfully return to these areas do so at great personal risk. Should conditions change and the area become under imminent threat again, emergency responders will not conduct additional searches or provide new evacuation notifications. For your safety and the safety of first responders, stay out of these areas until we can ensure that it is safe to reenter. Electrical and gas services have not been restored in many of these areas and these services need to be evaluated to ensure that it is safe to reenter. Additionally, boil water notices are in place for portions of Fountaingrove and Oakmont; more information about these notices is available at or by calling 707-543-4511. Official announcements of when it is safe to return to your homes will be shared through the city’s web site, media outlets, and social media.


While we may never be the same, we can begin to move forward. The City is working with the County to establish a Local Assistance Center (LAC) which is a one stop location where those affected by the Sonoma County fires can go for essential resources and assistance. Representatives from City, County, State and Federal agencies will be available. Residents and business operators can prepare now for this opportunity by collecting any personal documentation and paperwork they may have available, such as insurance policy numbers, birth certificates, driver’s license, social security card, passport, veterans’ information, etc. It is helpful to have this information available but not required in order to receive assistance. Please continue to check for details on this resource as they become available.


Recent aerial images of fire damage in the City of Santa Rosa have been posted on Map Box, which residents can access and manipulate to see a relatively current view of their neighborhood. Please note: areas that show red indicate the presence of vegetation, NOT fire.


City of Santa Rosa:
• City of Santa Rosa Emergency Information website:
•Santa Rosa Public Information Line: 707-543-4511; For TDD, call 707-543-4536; or you may use the 711 Relay Service
• City of Santa Rosa Facebook:

County of Sonoma:
• EOC Hotline: 707-565-3856 or call 2-1-1
• Sonoma County Facebook:
• Sonoma County Twitter:
• Sonoma County Sheriff’s Office Nixle: or text your zip code to 888777
• SoCoAlert: Emergency officials use the SoCoAlert to deliver incident-specific information to precise geographic areas: