Santa Rosa Emergency Information Update 10/16/17

Oct 16, 2017

SANTA ROSA EMERGENCY INFORMATION 
UPDATED Monday 10/16/17 5:07pm

Latest Fire Updates

CalFire has lifted evacuation orders for Annadel Heights. Please use caution when driving. (10/16/2017, 5 PM) Updated fire size and containment on CAL FIRE Website

Updates on evacuation orders can be viewed in the Santa Rosa Nixle thread online. Sign up for Nixle alerts by texting your ZIP CODE to 888777 or sign up online.

​Evacuation Orders

A mandatory evacuation order means that you need to LEAVE IMMEDIATELY. Absolutely NO entry into evacuated areas is allowed until the evacuation order has been lifted. 

Map of evacuated area
 

A curfew is imposed for the Mandatory Evacuation Areas. No one may be on streets or any other public place between 6:45 p.m. and 7:15 a.m. A violation is punishable as a misdemeanor.

Mandatory evacuation areas:

  • Calistoga Road to Adobe Canyon Road and to the north and south of Hwy 12: Skyhawk, Mountain Hawk, Adobe Canyon and most of Rincon Valley
  • Oakmont
  • Cross Creek Road
  • Sky Farm Drive Neighborhood
  • Saint Andrews Drive
  • Fountaingrove Parkway from Mendocino Ave to Daybreak Ct
  • Coffey Park Area between SMART Rail and Industrial and from City Limits north to Piner Rd

Time permitting, turn off your gas and water. How to turn off your gas (PG&E)
 Evacuation Map

The evacuation map indicates areas of the City that remain under mandatory evacuation orders.
Blue = Outside of Mandatory Evacuation Area
Red = Mandatory Evacuation Area (City of Santa Rosa)
Orange = Mandatory Evacuation Area (County of Sonoma)

Link to County of Sonoma website for evacuations outside of the city limits​Evacuation Orders

A mandatory evacuation order means that you need to LEAVE IMMEDIATELY. Absolutely NO entry into evacuated areas is allowed until the evacuation order has been lifted. 

Map of evacuated area
 

A curfew is imposed for the Mandatory Evacuation Areas. No one may be on streets or any other public place between 6:45 p.m. and 7:15 a.m. A violation is punishable as a misdemeanor.

Mandatory evacuation areas:

  • Calistoga Road to Adobe Canyon Road and to the north and south of Hwy 12: Skyhawk, Mountain Hawk, Adobe Canyon and most of Rincon Valley
  • Oakmont
  • Cross Creek Road
  • Sky Farm Drive Neighborhood
  • Saint Andrews Drive
  • Fountaingrove Parkway from Mendocino Ave to Daybreak Ct
  • Coffey Park Area between SMART Rail and Industrial and from City Limits north to Piner Rd

Time permitting, turn off your gas and water. How to turn off your gas (PG&E)
 Local Assistance Center
The Local Assistance Center is a one-stop-shop with critical government services for residents who have been impacted by the fires. Replace lost or destroyed vital documents (ID, financial information, etc.) and get connected with financial support services such as insurance information and apply for FEMA aid. Disaster assistance is available to all members of our community. You will not be asked to show proof of legal citizenship to receive assistance.

Open 9 am. Last entry at 6pm. (7 days a week)
Press Democrat Building
427 Mendocino Ave, Santa Rosa

Parking is free off of B St. in the City lot. The LAC is just three blocks from the Downtown Transit Mall. Starting 10/16/17 CityBus will offer free direct service from the Finley Center, the Fairgrounds/Veterans building, and Elsie Allen High School evacuation centers. Bus schedules will be posted at the shelters.

The site is wheelchair accessible and Spanish translators and a children’s play area will be available.

Speed up the FEMA Process. Register before you go in person to the LAC online at DisasterAsssistance.gov or over the phone at 800.621.FEMA (3362). TTY: 800.462.7585

Have available information ready:

  • Social Security number(s)
  • Address of the damaged home or apartment
  • Description of the damage
  • Information about insurance coverage
  • Telephone number
  • Mailing address
  • Bank account & routing numbers for direct deposits of funds

Status of Property Damage, Utilities and Public Services

  1. Aerial Property Damage Map
  2. School Closures
  3. Water and Sewer
  4. Power and Gas
  5. Garbage Service
  6. Internet and Cell Service
  7. Non-Emergency City Services
  8. Hospitals, Prescriptions & Medication

Slide vertical divider to enlarge left or right side of map.
Link to full screen map

Boil Water Notices

  1. What is a Boil Water Notice?
  2. Fountaingrove
  3. White Oak (Oakmont)

If you are in an affected area (see below) DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for one (1) minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking and food preparation until further notice. This is the preferred method to assure that the water is safe to drink.

An alternative method of disinfection for residents that are not able to boil their water is to use fresh, unscented, liquid household bleach. To do so, add 8 drops (or 1/8 teaspoon) of bleach per gallon of clear water or 16 drops (or ¼ teaspoon) per gallon of cloudy water, mix thoroughly, and allow it to stand for 30 minutes before using. A chlorine-like taste and odor will result from this disinfection procedure and is an indication that adequate disinfection has taken place.

Affected Areas: Fountaingrove, White Oak (Oakmont)Missing PersonReport or search for a missing personRed Cross Safe and Well websiteCall 707.565.3856Report yourself as safeRed Cross Safe and Well website"Check in" on Facebook​Stay Informed and Connect with Us
For life-threatening emergencies dial 9-1-1

24/7 Call Center
707-543-4511
Our call center is open 24/7 the number is (707) 543-4511. You can call us anytime and talk with someone directly in English or Spanish. For TDD, call (707) 543-4536; or you may use the 711 Relay Service

Sign up for Emergency Alerts
Nixle is the City's Emergency alert system. Get text alerts by texting your ZIP CODE to 888777 or sign up online.